Supanote.ai
Founding Product Manager
Jan 2026 — Present Bengaluru, India
- Lifted PLG paid conversion 5% in 2 months on the AI clinical scribe through funnel analysis, onboarding iteration, and reliability improvements — running PLG and enterprise B2B in parallel.
- Scaled the B2B benefits-verification agent to 2.2x ARR in 3 months post 0-to-1 launch by re-architecting rule-based workflows into an agentic, harness-based orchestration with parallel agents, skill hierarchies, tool calling, and context/memory loops.
- Drove production incident rate from 3.5% to <1% in 2 weeks via architectural audits and a custom eval harness.
- Built the founding product operating layer — analytics, agile cadence, and internal AI agents automating program and design ops — driving a 5x lift in product velocity.
Innovaccer
Product Manager
Jul 2022 — Dec 2025 Noida, India
- Automated fax-based referral intake for specialty clinics with an AI agent, improving per-user operational efficiency 4x (40% faster TAT).
- Scaled adoption of an automation platform 75% in 3 quarters by segmenting users, uncovering key pain points, and shipping bi-weekly experiments guided by KPIs.
- Improved complex UI flows via user-journey analytics and A/B testing, lifting active engagement 35%.
- Scaled automation execution capacity 2x through demand forecasting and rapid cross-functional delivery, maintaining <1% error rate under higher load.
- Unified post-acquisition product integrations into a single UX, achieving 100% SLA adherence and <2% incident rate post-launch.
- Built a contract-driven integration layer replacing one-off API/Kafka hooks, cutting rollout time by 67%.